Paypal

I did contact PayPal and made an official complaint about BHM and their business practices. The rep seemed interested, but who knows if the complaint went any further...

Ecco Shoes

I didn't order Ecco shoes, but Brian sells them. And for some reason he sent me an email from Ecco customer service about another problem he is having (this is around when I contacted some manufacturers, and then Tiger Shark contacted Brian and he got royally pissed). Customer was sent wrong size and colour of shoes, sent them back, Ecco issued BHM refund, BHM did not issue customer refund. Customer contacts Ecco.

Ecco customer serivce then contacted their rep who was to deal with Brian. So please contact Ecco customer service if you are having troubles with an Ecco order and add to the complaints. They at least have acknowledged complaints before.

Illinois Attorney General

Since I finished exams and have some time off school I finally got my package ready to send to the Illinois AG: Consumer Fraud Bureau. They asked for all documents so it is maybe 50 pages of email, credit card statements, phone records, invoice...At this point I think me dealing directly with Brian is futile as his bag of excuses is infinite.

www.illinoisattorneygeneral.gov

Next step is Internet Crime Complaint Center:
http://www.ic3.gov/

"refund" going to paypal...I didn't order through paypal

So....Brian says my refund is going to paypal. i called tonight and he was rather apologetic. Well, ostensibly.

I didn't order through paypal! I checked my record for the past year, plus transaction shows up on my credit card as BHM, not paypal (which it would if I had ordered paypal). So perhaps he is trying to get me into the paypal scam.

This is after he twice stated in email "I have refunded your credit card." I emailed him today asking where the refund is and now he says he cannot refund via credit card because it is too late...and then he is convinced I ordered through paypal...Asked him why I have to email him to find out this info, a regular merchant would contact the customer.

Credit card won't do anything, it is too late now.

I am calling paypal, just to file a complaint about Brian in general and double confirm that there is no transaction.